Backend Process

Backend Process

Shri Misri understands that achieving an exceptional client experience at each point in the client journey isn't just about what happens in the front office. Shri Misri back-office solutions combine robust competency in delivering business process transformation.

  • Order processing : Payment recording, dispute investigation, dispute settlement, bill generation, bill dispatch, dealings reconciliation, payment break-up arrange.
  • Order Fulfillment : Promotion items and samples in single-piece orders to specific end-user customers, or bulk shipments to events or dealers.
  • Account Management : Account maintenance, account level modifications, account/ taxation reconciliation.
  • Loyalty Program Management : Account retention, loyalty/retention programs, customer/account retention, and products retention.
  • Document Management : Document management and file process
  • Claims processing : Account creation, policy issuance, loan origination, payment calculation, risk assessment, KYC process.
  • Revenue Cycle Management : Financial clearance, coding accuracy, money recoveries, and denial reversals.
  • Underwriting : Rules-based underwriting, automation, case management, rating, and rate-class assignment.

Timings : Mon - Fri 10 AM - 6 PM